Engage with your audience on social media
In our hyper-connected world, meaningful engagement is more important than ever. Keep your brand sentiment high and boost brand awareness among prospective customers.
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Unified Interaction Inbox
1
Delight your audience with creative content
Use Loomly’s scheduler to consistently post engaging content to draw in your followers.
2
Builder stronger relationships with your community
Manage your community effectively using our Interactions Dashboard to respond to comments, messages, replies, and more in real-time.
3
Respond to comments faster with saved replies
Save and store frequently used replies in Loomly for quick responses and to keep your team on brand.
4
Organize and keep your inbox clean
Improve your response time by marking messages as Read, Unread, or Archived and filter by assignees.
5
Assign dedicated team members to assist
Divide and conquer: assign out conversations to your teammates so that no message gets missed.
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Stay up to date on all conversations
Social Media Community Management
Efficiently manage conversations
Enhance response time and streamline conversation management by labeling and organizing your inbox in Loomly.
- Apply bulk actions to speed up your response process
- Categorize interactions as Read, Unread, and Archived
- Save time responding to commonly asked questions with Saved Replies
Social Media Community Management
The more the merrier
Increase audience engagement, attract more satisfied customers, and build a stronger community base with faster responses.
- Assign interactions to associated team member
- Track responses and ensure standards are high
- Monitor conversations by filtering interactions by each assignee
Social Media Community Management
Never miss a message
Social media communication is a two-way street: it is as much — if not more — about listening and responding as it is about speaking in the first place.
- Stay on top of every comment, DM, or reply
- Like and engage fun comments, hide or delete any sensitive comments
- Respond to DMs or private messages faster and see the post natively
Social Media Community Management
Centralize conversations from your social media channels
Skip the tab hopping and bring in every comment, reply, and DM from your favorite social media channels:
- X/Twitter
- TikTok
Social Media Community Management
Connect with your followers
Build meaningful relationships with your community and strengthen trust in your brand with quick responses.
- Get instant notifications on new comments, replies, messages, and more
- See when a social channel needs your attention with NEW tags
- Follow conversations in threads to keep contextual details
Your easy-to-use social media management platform
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by teams and everyone in between!
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Amanda HollenbeckSocial Media Director, George J. Keller & Sons -
Chris DerrerFounder & Managing Director, Super Digital
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Roger BradleyLicensed Real Estate Professional, Berkshire Hathaway HomeServices Beach Properties of Florida
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Rachael N. TurnerExecutive Director, Rosemint Inc.